Watch the video tour to explore the guide in action and see how it works.
If a customer requests a refund after an order is finalized, you can easily process it using the Partner Dashboard. Here's a step-by-step guide to ensure a smooth refund process.
1. Navigate to the “Orders” section on the left sidebar of the Partner Dashboard. Select the order you want to refund.
2. Navigate to the top right corner of the Partner Dashboard and select the “Refund” option.
3. A new window will pop up. Here, you'll need to fill in several key details: “Payment method”, “Refund amount” and “Refund reason”. Once these fields are filled, click the “Refund” button to finalize the process.
