Watch the video tour to explore the guide in action and see how it works.
This guide will walk you through the step-by-step process of collecting an order in the Partner Web of Local Express, including selecting the store, choosing the order, applying type filters, handling items, and finalizing the collection. Follow these steps to ensure a smooth and efficient process.
Explore additional features and view full order information by clicking “Full Order Information”.
- Left Side: Displays all products with modifications, totals, taxes, tips, coupons, and payment methods.
- Right Side: Shows preparation time, customer information, general order information, and store information.
Find out more features of order collecting:
1. Select “Order Type” to switch between delivery, pickup, or shipping.
2. Click “Order History” to see the full order history at the top right.
3. Press “Print” to open the order in a new window. Compatible with cloud printers if connected.
4. During order collection, ensure to input the weight and quantity of the gathered items.
5. To add a discount to an item, click “Add Discount” below the item, specify the value, and confirm by pressing “Apply”.
6. To replace the item, click on the item’s image next to the check mark, select a new item, and press “Confirm”. To skip replacement, select “Skip”.
7. Use “Add Product” to include any new items mentioned by the customer.
8. Select “Add Gift” to include products as gifts in the order.
9. Choose “Add Pack” to apply charges for packs.
10. To modify an order you've already assembled, change its status back to “Assembling”.
After completing the order collection process, proceed with the next actions as per your operational guidelines.