Delivery Locations and Routes

• After you have accepted the order, you will see the pickup location on the map. You can tap on the address line (Store Address) to copy the address so you can paste it to a navigation app you prefer, or tap the navigation button in the top-right area of the screen to immediately plan a route to the pickup location in one of the suggested apps.   

• If you see the grey “Order in Progress” button, it means that the order is still being prepared in the store and you have to wait until it will be ready for delivery.
• You can also see the order details by tapping the hamburger menu in the top-right of the order details window. There you can see the order ID, customer’s name, phone number, store and delivery address, order time and duration, packs, order items, and order total.

• You can also call the customer by tapping the call button in the top-right of the screen, or cancel the order with the “cancel order” button at the bottom of the order details.