What is Advanced Collecting Flow
The Advanced collecting flow is a feature created by the Local Express that allows the partner stores to use a more complex order collecting and handling process. With the Advanced collecting flow, the store partner can do the additional following steps in the order collecting process:
1. Add different packs and pack types (bags or other packaging) to the order.
2. Collect the order items into different packs during the collection stage.
3. Print labels for each pack from the order.
4. Put the order packs into specific locations in the dispatching storage area where they await pickup by the delivery driver or when they will be handed over to a customer by store staff.
5. The delivery driver or the store staff can see what packs the order is placed into, and at which storage locations the bags are.
Below is how the order collecting looks without the advanced collecting flow:
And with the advanced collecting flow:
Enabling and Configuring the Advanced Collecting Flow
To enable the Advanced collecting flow for a specific store, access LE Partner Web → Operation → Packaging → Store, and toggle the Advanced collecting flow (Figure 1).
Figure 1. Advanced collecting flow in the LE Partner Web.
Pack Configuration
The partner can add the pack types used for the Advanced collecting flow in the LE Partner Web → Operation → Packaging → Store. Click the + Add pack button to add a new pack and enter the pack details. The type of the created pack affects the rack type it will be automatically placed to. However, it is possible to manually place the pack into any location on the placement rack.
Placement Racks
The advanced collecting flow implies the store has an additional space or a room where the collected orders awaitDpickup. To configure the layout and size of this place, go to LE Partner Web → Placement → Store, and click the Edit button (Figure 2).
Figure 2. Placement racks configuration.
With the Placement racks configuration, you can add as many racks as you need, so they represent the real location for the collected orders in the store.
It is possible to select the Rack type (default, frozen, dry, cold, ice, hot) depending on the type of storage equipment available at the store. Set the rack status (active or inactive), rack name, priority (used for auto assignment of bags), and capacity (measured in bags).
Specify the rack size by changing the row and column count. You can set each cell active or inactive with the toggle in the cell, or change its bag capacity in its text field.
Note: the cell name is a 3-character code. The first character shows the first letter of the Rack Name, and the second and third characters are the column and row numbers.
You can browse the current situation on the placement racks and see which ones are active, occupied, or inactive in the Operation → Placement → Store (Figure 3).
Figure 3. Placement racks.
When the store staff collects the order, they need to accept the automatically assigned placement locations or select them manually. It is also possible to assign a custom placing location (Figure 4).
Figure 4. Placement racks window.
Automatic placement assignment suggests the store staff a place for a single pack, depending on:
1. Place status - active or inactive.
2. Place type - packs can be placed on a place only of the same type (default on default, dry on dry, etc.).
3. Place capacity - the place capacity (in packs) can’t be exceeded by the number of packs in the order.
4. Priority - high-priority places are used first.
When the Advanced collecting flow is enabled in the store, and the store collects an order, the store staff can add a pack by clicking the + Add pack button in the order details (Figure 5).
Figure 5. Add a pack section in the order details when the Advanced collecting flow is enabled.
When the order is collected, it is necessary to arrange the Pack placement (Figure 6).
Figure 6. Pack placement pop-up window.
When the order is assembled and ready for pickup (for pickup mode), the store staff needs to check all the packs added to the order so the order can be picked up by the customer (Figure 7).
Figure 7. Packaging checkboxes in the assembled order details.
Pickup by Driver
You can also enable the Pickup by Driver so the delivery orders will be picked up from the storage locations by the driver, and the driver can see the locations and packs in the order details in the LEDriver App (Figure 8).
Figure 8. Order packs and their storage places in the LEDriver App.
Please note that the Pickup by Driver mode should be enabled only if the delivery drivers have access to the placement racks so they can pick up the order bags themselves.
Bag Labels
It is also possible to print the bag labels with the order information for each bag. When the order is assembled, go to the order details and click the edit button next to the Packaging section. You will see the Print labels pop-up window where it is possible to print labels for all the bags (Figure 9).
Figure 9. Print labels pop-up window.
Below is an example of a label printed for each bag. It shows the store logo, order ID, date and time, number of the current pack / total number of packs, pack type, and storage location (Figure 10).
Figure 10. Order bag label.